FLA Preparations and Actions related to the Coronavirus at Annual Conference

ANNOUNCEMENT: After careful consideration, the FLA board of directors has RESCHEDULED the 2020 Annual Conference to October 28-30, 2020.

We know there is still uncertainty and guidelines are changing daily, so we will still continue to monitor the situation and continue to provide updates as we have them.

We ask for your patience and understanding as the FLA staff and Conference Committee navigates what this change means. We want to make this transition as seamless as possible for you!

What we do know

If you are unable to attend the rescheduled Conference on October 28-30, rest assured that full refunds will be processed for you and any hotel reservations cancelled with no penalty.

Here are some of the details we'll be working on in the coming weeks:

  • Moving Existing Hotel reservations to the new dates - may require you to re-make your hotel reservation as it would be tied to your credit card.
  • Moving your Conference Registration to the new dates.
  • Confirming that accepted presentations would roll forward to the new dates.
  • Moving Vendors/exhibitor registrations to the new dates.
  • Presenting FLA awards at the rescheduled conference.

Updated Cancellation Policy

Again, we monitor very closely the guidelines provided by health officials and will act in the best interest of our members and staff. 

March 20, 2020


FLA is completely dedicated to ensuring your safety at our events and have implemented a number of Center for Disease Control (CDC) measures for event such as the annual conference.

The hotel has implemented the following:

  • Increased signage up from the CDC about washing hands
  • Hand Sanitizers at all the water stations in the Conference Center areas
  • Tissues at all the water stations in the Conference Center areas
  • Cleaning of public areas more often

FLA has implemented the following:

  • All attendees will receive their own tissue packs
  • Individually-wrapped sanitizer wipes available at FLA Registration Desk
  • Cleaning products will be used at the FLA Registration Desk for the safety of our Staff, Volunteers and Attendees
  • FLA has worked diligently with hotel venue staff to ensure local emergency plans are in place

It is important for us to take these steps because the FLA Annual Conference is important to you, just like you are important to FLA. We owe it to our partners, sponsors and hotels affected by the outbreak. Events like ours are vital to staff like housekeepers and other service staff who count on our business to support their families.

You can help using everyday preventive actions released by the CDC. 

As the situation develops over the next several weeks, we welcome your questions. For updates, please visit the FLA Conference Page where we will periodically add information.

We thank you for your support and look forward to seeing you in May.


March 12, 2020