Contact Caitlyn at: Caitlyn.Bruns@hilton.com
When reservations are submitted to the hotel Caitlyn will need to have the following items on file.
- Credit Card authorization form in advance (for card on file for room) - this is a digital form
- Tax exemption form
- Photocopy of card in advance (with matching name as tax exemption form)
Please note all three of these things must be on file before check in (preferably a week before as later than that can’t be guaranteed turnaround time).
If a guest doesn’t have those three items on file in advance, they can either
1) bring the necessary card and tax exemption form or 2) proceed with a personal card and pay tax.
Guests can still scan a personal card on site for the incidental hold (which is removed post event if no incidentals are used during the stay).
