Plain Language Toolkit for Librarians: Practical Tools to Improve Understanding, Engagement and Trust

Clear communication is essential to building understanding, engagement, and trust in the libraries serve. This webinar introduces the Plain Language Toolkit for Librarians, a step-by-step resource to help you create accessible, user-friendly communication across all library services. You’ll learn practical strategies to simplify complex information without losing meaning, improve the readability and design of materials, and train staff to use plain language in programming, outreach, instruction, and resource creation. Whether you are new to plain language or looking to expand your skills, this session will equip you with free tools, real-world examples, and actionable steps you can begin using immediately. By the end, you’ll see how adopting plain language strengthens your library’s mission of equitable access and lifelong learning for all.


Jessica Daly 
Health Literacy Coordinator, Faculty Librarian, Associate Professor 
R.A. Williams Library of AdventHealth University 
jessica.daly@ahu.edu